Privacy Policy

Online Privacy Policy

Effective date: January 1, 2026

Wood Source, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using woodsource.com or submitting information through our online forms, you agree to the practices described in this Policy.

This Policy applies only to Wood Source and the information collected through our website and related digital services. It does not apply to third-party websites or services that we do not control.

Information We Collect

Information you provide

When you fill out a contact form, request samples, sign up for updates, or communicate with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company or role
  • Project details or messages you submit

This information is used only for the purpose for which it was provided, such as responding to inquiries or preparing product information.

Information collected automatically

When you visit our website, we may automatically collect non-personal data including:

  • Browser type and device information
  • IP address
  • Pages visited and time spent on the site
  • General location information
  • Cookies and similar tracking technologies

This helps us improve website performance, understand user activity, and maintain site security.

How We Use Your Information

Wood Source does not sell, rent, or lease your personal information to third parties.

We may use the information we collect to:

  • Respond to inquiries or fulfill sample requests
  • Provide quotes or product information
  • Improve site functionality and user experience
  • Communicate updates about Wood Source products or services
  • Support internal analytics and website performance

We may also use aggregated or anonymized data to understand website trends. This data does not identify individual users.

When Information May Be Shared

We may share personal information only in the following situations:

  • With service providers who perform website analytics, hosting, or email services on our behalf
  • When required by law or valid legal process, such as a subpoena
  • To protect our rights, operations, or users
  • In aggregated form where individuals cannot be identified

Wood Source does not share personal information for marketing purposes without your consent.

Cookies and Tracking Technologies

Our website may use cookies or similar tools to support functionality, analytics, and performance. You may disable cookies in your browser settings, although some site features may not function properly.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy. Retention length may vary depending on:

  • The nature of your inquiry or project
  • Legal or contractual obligations
  • Our internal business needs

 

Your Choices and Opt-Out Options

You may opt out of email communications at any time by contacting us at info@woodsource.com.

For third-party sites such as social media platforms, please follow their specific opt-out procedures.

Links to Other Websites

Our website may link to external sites such as Houzz, Instagram, or other resources. Wood Source is not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any information.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

  • Information submitted through our forms is encrypted during transmission.
  • Only authorized employees have access to personal information, and access is granted only when necessary for job functions.
  • Our website uses Secure Socket Layer (SSL) technology to protect data during transfer.

Despite these measures, no method of online transmission is completely secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or the way Wood Source handles personal information, contact us:

Email: info@woodsource.com
Phone: 303-297-8310
Address: 8321 Steele St., Denver, CO 80229, United States

Questions?

Not sure where to start? Our team can help you select the right products for your project.
contact us

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